Terms of service

Terms of Service

Effective Date: July 2026

Terms of Service

Welcome to Lumora. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or making a purchase, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

Eligibility

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our services.

Products

We strive to present our products as accurately as possible. However, actual colors, packaging, or appearance may vary slightly depending on your device settings or product updates.

Product availability may change without prior notice.

Pricing

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

We reserve the right to update prices, promotions, or product availability at any time without prior notice.

Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to refuse, limit, or cancel any order if we believe it involves fraud, unauthorized activity, pricing errors, or violations of these Terms.

If payment has already been processed for a canceled order, a full refund will be issued.

Payment

We accept secure payments through trusted payment providers available at checkout, including:

  • Shopify Payments
  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay
  • PayPal

All payment information is securely processed by our payment partners. Lumora does not store complete payment card information.

Shipping

Shipping times displayed on our website are estimated delivery times and are not guaranteed.

Unexpected delays caused by shipping carriers, weather conditions, customs procedures, or other circumstances beyond our control may affect delivery schedules.

Additional details can be found in our Shipping Policy.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review that policy before making a purchase.

Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product descriptions
  • Images
  • Graphics
  • Icons
  • Designs
  • Text
  • Website layout

is the property of Lumora or used with appropriate permission and may not be copied, reproduced, distributed, or used without prior written consent.

Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security.
  • Upload malicious software or harmful code.
  • Copy or misuse website content.
  • Attempt unauthorized access to our systems.

Violation of these Terms may result in suspension or termination of access.

Disclaimer

Our products are intended for personal care and cosmetic use only.

Individual experiences may vary, and product descriptions are provided for informational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should always review ingredient information before use and discontinue use if irritation occurs.

Limitation of Liability

To the fullest extent permitted by law, Lumora shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the applicable order.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes become effective immediately upon publication on this page.

Your continued use of the website constitutes acceptance of the updated Terms.

Contact

If you have any questions regarding these Terms of Service, please visit our Contact Us page.